Prestwick Airport Car Rental
Pick Up and Drop Off Procedures
Address
Arnold Clark Car & Van Rental
146 Prestwick Rd
Ayr KA8 8NP
Tel No: 01292 261631
Branch Opening Hours
Mon – Fri: 08:00 – 17:00
Sat: 08:00 – 17:00
Sun: Closed
Downloadable
Procedures
Please note – The branch is NOT at the Airport
Arrivals
On arrival at Prestwick Airport, collect your luggage and proceed to the public phones situated within the main terminal building.
Please dial 0800 389 5145 and once your call is connected provide the rental operator with your name. You will be informed of the location of the shuttle bus pick-up point during the call. Please ensure that you have called the branch before going to the pick-up point.
Please note; transfer to the rental branch will take approximately 10–15 minutes.
Departures
During office hours, rental vehicles must be returned to our branch in Prestwick Road, Ayr. Upon return to the branch your vehicle will be checked-in prior to your transfer to Prestwick Airport in our shuttle bus.
Please allow at least 20–30 minutes for your vehicle check-in and airport transfer
UK Drivers
UK drivers should bring their valid driving licence (original copies only) and one proof of address. Acceptable documents include utility bills and bank or credit card statements issued within the last three months.
All UK drivers should also bring their access code from the DVLA, which you can acquire from the DVLA’s online Share Driving Licence system.
UK Customers with an original paper licence will also need to bring photographic ID, as well as one proof of address and their DVLA access code.
Northern Ireland licence holders will not be able to generate a DVLA code and must produce both the paper and card parts of their driving licence upon collection.
EU Residents in the UK
EU licence holders who are residents in the UK must bring with them a domestic licence, passport or ID card and proof of UK address. This can be two bills or one bill and another form of photographic identification, preferably a passport. Utility bills and bank or credit card statements that have been issued in the last three months will also be accepted.
EU and International Drivers
EU licence holders not residing in the UK must bring a domestic driving licence and either a passport or ID card.
Drivers from outside the EU must possess a valid domestic driving licence with an English translation. If the English translation is not available, an international driving permit is required in addition to a domestic driving licence.
A passport must also accompany a domestic driving licence.