Southampton Airport Car Rental

Pick Up and Drop Off Procedures


Arnold Clark Car & Van Rental
Rushington Roundabout
SO40 9EB

Tel No: 02382 146440

Branch Opening Hours

Mon-Fri: 08:00 – 17:30
Sat: 08:00 – 17:00
Sun: Closed

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On arrival at Southampton Airport, collect your luggage and call 07444 224 363. Once your call is connected please provide the rental operator with your name. They will send the shuttle bus to collect you.

When you leave the airport, please exit to the left and cross over the road. Go over the footbridge to the front of the train station. The shuttle bus will be located in front of you, or just to the left in the short stay parking area.

Please note: the Southampton branch is approximately 15 minutes from the airport.


Your rental vehicle must be returned to the Southampton branch within office hours. The last shuttle bus departure to the airport is 45 minutes before branch closing time.

Please allow at least 20-30 minutes for your vehicle check in and airport transfer.

UK Drivers

UK drivers should bring their valid driving licence (original copies only) and one proof of address. Acceptable documents include utility bills and bank or credit card statements issued within the last three months.

All UK drivers should also bring their access code from the DVLA, which you can acquire from the DVLA’s online Share Driving Licence system.

UK Customers with an original paper licence will also need to bring photographic ID, as well as one proof of address and their DVLA access code.

Northern Ireland licence holders will not be able to generate a DVLA code and must produce both the paper and card parts of their driving licence upon collection.

EU Residents in the UK

EU licence holders who are residents in the UK must bring with them a domestic licence, passport or ID card and proof of UK address. This can be two bills or one bill and another form of photographic identification, preferably a passport. Utility bills and bank or credit card statements that have been issued in the last three months will also be accepted.

EU and International Drivers

EU licence holders not residing in the UK must bring a domestic driving licence and either a passport or ID card.

Drivers from outside the EU must possess a valid domestic driving licence with an English translation. If the English translation is not available, an international driving permit is required in addition to a domestic driving licence.

A passport must also accompany a domestic driving licence.